TeknoGRID.com is an online e-commerce portal being developed, designed, maintained and powered by TEM360GES. It’s main focus is to sell High End Technologies products like Networking, Security, Automation, Wireless Products, Telecom products, Software, Games Products from leading & branded manufacturers. You can be confident that TeknoGRID.com provides your business need with best competitive price in the market, reliable product, post-sales support, installation & maintenance with minimal charges. Our unrivalled products are supported by exceptional service and delivery levels.
Terms and Conditions – 30 Days Return
- We charge a 15% re-stocking fee of product value upon return.
- The item to be returned must not be opened.
- The product packaging should be intact.
- There should be no damages to the packaging or contents.
- The item seal must be intact.
- The item must be returned to TeknoGRlD.com office within 30 days of purchase.
- Buyer will have to pay the cost of courier for returning the item.
- Buyer will be responsible for any damage to product in transportation.
- TeknoGRID.com will not take responsibility of the damages in return.
- TeknoGRID.com will process a refund of the product’s value.
- If you used a promotion code, the value of the same will not be refunded.
- Before returning an item, please call TeknoGRID.com customer care to notify that you will be sending a return product.
- TeknoGRID.com does not arrange pickup of material from your location.
- Kindly contact our customer support center for more information and help if any doubt.
- In cases where an item is found in an unacceptable condition, our operations team may reject the return or do a partial refund depending on the condition of the goods. Our team will get in touch with you in such cases to apprise you of the issue and work out the best option for you. This is done on a case to case basis. The final returns’ settlement is at sole discretion of our Operations Team.
Returns & Replacements (RMA)
- After placing an order, you will receive an e-mail from us acknowledging that we have received your order. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that your order has been received.
- Once we have confirmed the item was shipped back to us in its original condition, we will then process the replacement order. We will ship to the original address on file, unless otherwise specified by the customer.
- All TeknoGRID.com purchases take place in a safe environment using the latest security technology to protect our customers.
- We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the internet.
- We accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology – this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.
- The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world’s most respected certification body for internet firms.
- TeknoGRlD.com will never ask you for personal information by email, if you receive an email claiming to be from The TeknoGRlD.com requesting this information, please call us immediately.
- We will hold the delivery address (es) for your orders and the password information associated with your account and maintain a record of your product selections.
- We use the information we hold on your records for operational purposes, for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.
- Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.
- We also use a number of partnerships to help us optimize our business to do this we use web beacons and cookies on our site, this helps us understand how visitors use our site, so we can improve it.
- For purposes of quality control and training, calls and emails may be monitored.